At IctConsulting, our customers are our top priority
No matter where in the world you are, or what you need, our service representatives are ready to help. Our growing number of customer service centers and field offices reaffirm our commitment to working closely with you.

Here when you need us — 24/7
We understand that your business depends on delivering high-quality communications, day after day. That's why we monitor our network nonstop, 365 days a year. And it's how we've earned our record of 99.99% reliability. Our partner's Satellite Control Center (SCC), Television Service Center (TVSC) and our Virtual Operations Center (VIOC) are staffed, 24 hours a day, with experts in video transmission and satellite engineering. No matter when you need assistance, we're available to help you.

Working with you, we can: Ensure that your antennas meet technical standards Recommend appropriate ground equipment Provide technical training Test new technology

With IctConsulting, you can always speak directly with a representative. Whether you're placing an order, in need of technical assistance, or simply asking a question.

Online customer resources
We offer a number of exclusive online resources to our registered customers.

Using our Virtual TVMax, you can book your own occasional-use video services with real-time access to our reservation system.

And, through the IctConsulting Virtual Business Network (IBN), you can access your service information at any time. You may view our available capacity, price our services, submit and amend orders, generate reports, check the status of service requests, and receive order confirmations. You'll also have access to cybercast training, launch videos, forums and discussion groups, and a wide range of technical information.